TERMS OF SERVICE
This website is operated by Vitalite. The terms “company”, “we”, “us” and “our” refer to Vitalite wherever it is used. By using this website, you, the user, agree to accept our terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users / visitors of our website.
If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any of our services.
We reserve the right to periodically review, update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes in whole.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you declare that you are of legal age in your country of residence and that you knowingly accept our Terms of Service in continuing to use our website and services.
You, the user, further declare and you are the rightful owner of any personal data you choose to provide to us including credit card details and that you are authorized to do so.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or withdraw our services to anyone for any reason at any time. Should a service be withdrawn after you have paid for it, we shall endeavour to provide you with a full refund within a reasonable timeframe.
You understand and agree that some of your information (excluding credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We endeavour to provide the most up to date information on our website, however we cannot guarantee that it is totally free from errors and/or omissions and are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and its use is on an as-is basis. Whenever in doubt, you, the user, should contact us for clarifications.
It is the user’s responsibility to monitor changes to our site and seek clarifications if in doubt.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Should payment have been made and we are unable to provide the merchandise / services due to unforeseen circumstances beyond our control, we shall endeavour to provide the customer with a full refund within a reasonable timeframe. We may also elect to negotiate with the customer for a replacement in kind should the customer accept it.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible a representation of our products that appear at the store. However, we cannot guarantee that the actual item matches what is shown on your browser/computer.
We reserve the right to limit or discontinue the sales of our products or Services to any person, geographic region or jurisdiction. We also reserve the right to limit the quantities of any products or services that we offer. Product description and pricing are subject to change at any time without notice, at our sole discretion.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In the event that we make a change to or cancel an order, we will attempt to notify you based on the available contact information (such as e-mail and/or billing address/phone number) provided by you at the time the order was placed.
As the user, you agree to provide current, complete and accurate purchase and account information for all purchases made at our store. Furthermore, you agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. By providing us with your credit card and other personal information, you declare that you are the legal and rightful owner of that data.
For more details, please review our Returns Policy.
SECTION 7 – THIRD-PARTY LINKS
Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
Please be aware that should you elect to post comments, suggestions, ideas or feedback on our website, you agree unreservedly that we have the right to, at any time and without any form of restrictions, be able to edit, copy, publish, distribute, translate or otherwise use any of the information you posted in any way and form we wish. You further agree that in doing so, we are not liable to maintain such information in confidence nor are we obligated to pay any form of compensation to you regardless of whether the information is commercialized or not. We are also not obligated to respond to any comments posted therein.
We reserve the right, but are not obligated to, remove any comments / contents deemed libellous, offensive, illegal, defamatory, obscene or otherwise violates the copyrights or intellectual property rights of any party.
You further agree that in posting on our websites, you are solely responsible for the contents you have posted and are liable for any legal actions brought about by anyone in connection with your posts be they private citizens, corporate / legal entities or law enforcement officials.
We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 9 – PERSONAL INFORMATION
SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 11 – PROHIBITIONS
By using our website and services, you agree not to use our site and its contents for any unlawful activities or acts that violate any local or international laws, cause or solicit others to infringe upon or violate our intellectual property rights or the intellectual property rights of others, to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, wilfully submit false and misleading information or to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet, or any other forms of activities with malicious intent.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses and we reserve the right to handover your personal information in cooperation with any law enforcement entities to the extent permitted under existing laws should you fall under suspicion to have committed any of these (but not limited to) prohibited uses.
SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Vitalite, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Vitalite and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 14 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 15 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
SECTION 16 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on our website or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 17 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HKSAR (Hong Kong Special Administrative Region), China.
SECTION 18 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 19 – Delivery/Shipping
Upon confirmation of payment your item will be processed for shipment within 5 business days. A tracking code will be issued to the email you registered with us. For international tracked shipments, expect a 10-20 business day delivery time. Our shop will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at : [email protected]
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected]