NEW Collection We Use 100% Cotton Black Colour Logo VITALITÉ Simple Casual Cap 100％純棉黑色徽標 VITALITÉ 設計簡單又休閒 很容易搭配
NEW Collection We Use 100% Cotton White Colour Logo VITALITÉ Simple Casual Cap 100％純棉白色徽標 VITALITÉ 設計簡單又休閒 很容易搭配
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- Request for goods return or exchange will be accepted within 7 days of delivery, and goods must be returned in their original packaging and unused condition. Customers are required to email us or contact our Customer Service Hotline at (852)5918-5977 for product return and exchange arrangement.
- Request for goods return or exchange will not be accepted if the goods are found used, altered or damaged due to improper use.
- Inner wear, socks, hosiery and swimwear will not be accepted for return and exchange for hygienic reasons.
- Customers are required to present the original sales invoice and credit card used for payment upon returning the goods in person, to refund or get another product. A third party requests will not be entertained
- For case where original receipt cannot be provided, the refund price will be set according to the VITALITÉ’s lowest retail price on record. If the goods returned cannot be exchanged for the same model due to stock shortage, customers can choose any products from this site and pay the price difference only.
- Upon our acceptance of the merchandise in “like new” condition in strict conformance with the basic return criteria above, the purchase price will be credited to the payment tool used for the original purchase.
- All gift items (including Cash Coupon(s), Cash Discount Coupon(s)) must be returned together with the returned goods; otherwise the retail value of the gift item would be deducted from refund.
- VITALITÉ reserves the right to amend the terms and conditions without prior notice.
- Should there be any dispute, VITALITÉ’s decision shall be final.
Once the payment of the order is settle, the product will ship in 5-7 workdays. Oversea shipping will ship in 7-14 workdays.
◎If you like to track your order process, you may check “order” page to get order state update.
◎Delivery date may delay due to below special situation：
• Receiver information not complete,change shipping address or receiver is not available to pick the product.
•Extreme weather, holiday, public event, system maintenance, stock take, etc.
Get Some Help
- Request for goods return or exchange will be accepted within 7 days of delivery, and goods must be returned in their original packaging and unused condition. Customers are required to email us or contact our Customer Service Hotline at (852)5918-5977 for product return and exchange arrangement.
- Request for goods return or exchange will not be accepted if the goods are found used, altered or damaged due to improper use.
- Inner wear, socks, hosiery and swimwear will not be accepted for return and exchange for hygienic reasons.
- Customers are required to present the original sales invoice and credit card used for payment upon returning the goods in person, to refund or get another product. A third party requests will not be entertained
- For case where original receipt cannot be provided, the refund price will be set according to the VITALITÉ’s lowest retail price on record. If the goods returned cannot be exchanged for the same model due to stock shortage, customers can choose any products from this site and pay the price difference only.
- Upon our acceptance of the merchandise in “like new” condition in strict conformance with the basic return criteria above, the purchase price will be credited to the payment tool used for the original purchase.
- All gift items (including Cash Coupon(s), Cash Discount Coupon(s)) must be returned together with the returned goods; otherwise the retail value of the gift item would be deducted from refund.
- VITALITÉ reserves the right to amend the terms and conditions without prior notice.
- Should there be any dispute, VITALITÉ’s decision shall be final.
Once the payment of the order is settle, the product will ship in 5-7 workdays. Oversea shipping will ship in 7-14 workdays.
◎If you like to track your order process, you may check “order” page to get order state update.
◎Delivery date may delay due to below special situation：
• Receiver information not complete,change shipping address or receiver is not available to pick the product.
•Extreme weather, holiday, public event, system maintenance, stock take, etc.
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